No one even reached out to see if there was an error before locking the unit. I then had to wait another 25 minutes while he got in touch with the "area manager" to issue me a credit in the amount of the late fee, that I should have never been charged. When he finally arrived, he explained that I hadn't set up automatic payments - and I explained that I was under the expectation that I HAD, especially since I asked to be. I then had to wait almost 40 minutes for the working associate to get back to the office because they had gone to lunch and the main help number couldn't do anything. A few weeks later, I came by to get something out of my unit, and was locked out. Which, is probably why she did not set me up on automatic payment like I specifically asked when I told her that I wanted the card I paid with to be the one that was charged for my monthly fee. "Starting off - the associate was extremely unprofessional when I signed up - standoffish and rude, and told me repeatedly how hung over she was from the night before. Plus, our affordable self-storage options make it easy to stay within your budget.Ĭhoose Life Storage in Midlothian, VA near Richmond for a convenient and secure self storage facility that meets all your storage needs. Whether you need temporary storage for moving or a long-term storage solution, our secure storage units provide peace of mind knowing your belongings are safe and protected. Our friendly staff is always available to assist you with any questions or concerns you may have, making your storage unit rental experience stress-free. Our reliable storage facility is equipped with climate controlled storage units to ensure your belongings are protected from extreme temperatures.Īt Life Storage, we understand the importance of security, which is why our fenced and gated property is monitored by surveillance monitoring systems 24/7. Our convenient storage facility offers a variety of storage units in multiple sizes, making it easy to find the perfect fit for your personal or business storage needs. Life Storage in Midlothian, VA near Richmond is the perfect solution for all your storage needs.
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